The Lock & Key Adventurer's Guild shop located here in Veneta, Oregon is a safe space for all to come and enjoy.
We strive to be a clean, comfortable, and all inclusive place to shop, play games, and craft. Bullying, theft, intolerance, and destructive behavior will not be tolerated. It is important that everyone knows the lines of communication are open; if you see or hear anything that goes against our guidelines, please let us know! You can talk to us directly in store, email us at email@example.com, or give us a call at 458-207-9499.
Privacy & Safety
What information do we collect? How do we use it?
When you order, we need to know your name, e-mail address, mailing address, credit card number, and expiration date. This allows us to process and fulfill your order and to notify you of your order status. When you enter a contest or other promotional feature, we may ask for your name, address, and e-mail address so we can administer the contest and notify winners. You agree to be added to our mailing list for future promotions and deals. When you order through our website, you are opting in to receive newsletters about promotions, coupons, and important company announcements. You may opt out if you wish to no longer receive newsletters from us.
How does Lock & Key Adventurer's Guild protect customer information?
We use a Secure Server for collecting personal and credit card information. The secure server layer (SSL) encrypts (scrambles) all of the information you enter before it is transmitted over the Internet and sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access.
What about "cookies? "
Will Lock & Key Adventurer's Guild disclose the information it collects to outside parties?
Lock & Key Adventurer's Guild does not sell, trade, or rent your personal information to companies not affiliated with Lock & Key Adventurer's Guild. Lock & Key Adventurer's Guild may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will not include personally identifying information.
Lock & Key Adventurer's Guild may release account information when we believe, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements or (iii) protect the rights, property or safety of Lock & Key Adventurer's Guild, our users, or others.
Lock & Key Adventurer's Guild is committed to protecting your privacy. We use the information we collect on the site to make shopping at lockandkeyguild.com as simple as possible and to enhance your overall shopping experience. We do not sell, trade, or rent your personal information to others.
Lock & Key Adventurer's Guild also provides links to affiliated sites. The privacy policies of these linked sites are the responsibility of the linked site and Lock & Key Adventurer's Guild has no control or influence over their policies. Please check the policies of each site you visit for specific information. Lock & Key Adventurer's Guild, a division of Lock & Key Imaginarium, LLC cannot be held liable for damage or misdoings of other sites linked or otherwise.
You may return most new, unopened items sold and fulfilled by the Lock & Key Adventurer's Guild within 14 days of delivery, or store purchase, for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
We accept most credit and debit cards online and in store.
We accept cash in store as well, but we do not accept personal checks. Sorry for the inconvenience.